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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Deskjet 3054 All-in-One Printer - J610a
Microsoft Windows 11

My HP 3050 all in one printer is not scanning.  I have it hard wired into my computer so it is not wireless.  It gives me an error every time I try to scan.  Please help!

1 REPLY 1
HP Recommended

@JNew11

 

Welcome to the HP support community.

 

Are you able to make a copy?

What error are you getting while scanning?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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