HP 4650 series all in one won't scan but will prind connected over wifi.

[Mattd777]

HP 4650 series all in one won't scan but will print connected over wifi.

[Jerry_57]

Hi @Mattd777,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are facing a scan issue with your HP DeskJet 4650 Printer, but it continues to print without problems. Here are some potential solutions you can try:
 

Check Wireless Connection:
 

• Ensure that the printer is properly connected to your wireless network. You can do this by checking the wireless status light on the printer. A solid blue light indicates a connected status.

Reboot Devices:
 

• Restart your router, printer, and computer. This can help resolve any connectivity issues. Turn off each device and then turn them back on in this order: router, printer, and then computer.

Update Printer Software:
 

• Make sure you have the latest printer software installed on your computer. You can check for updates via https://support.hp.com/us-en.
   

Enable Wireless Scanning:
 

• If you're using Windows, ensure that wireless scanning is enabled in the HP software. From the Start menu on your computer, go to All Programs > HP > [Your Printer Model], and check "Manage Scan to Computer."
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support