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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Pavilllon-590-p0054
Microsoft Windows 10 (64-bit)

My PC's System Tray shows a printer alarm  "Scan to computer is currently unavailable". However, I can scan to the PC.

How can I clear this alarm??

 

BIGDEN

1 REPLY 1
HP Recommended

@BigDen 

 

Depends on the source of the message...

Ideas...

 

Method - Disable ScanToPCActivationApp in Startup (Windows 10)

 

Paraphrased from a Solution Contributed by DavidPK

  • Right-Click an empty area of the Taskbar and select Task Manager
  • In the Task Manager window, click on 'More details' near the bottom left
  • Select tab Start-up > Left-Click the entry ScanToPCActivationApp to highlight
  • Click the 'Disable' button in the bottom right of the window.
  • Close Task Manager (and other programs) > Restart the notebook and log in

 

Method - Switch OFF ScanToPCActivationApp Notification

 

  • Windows key Settings > Personalization (Background, lock screen, colors
  • TaskBar Scroll down to Notification Area > Select which icons appear on the taskbar
  • Set OFF Always show all icons in the notification area (Allows notifications to be edited)
  • Scroll down
  • Switch OFF ScanToPCActivationApp
  • If desired, Set ON   Always show all icons in the notification area

 

Something else?

Method - Printer Notifications (Recent versions of Windows)

 

Control Panel > icon view > Devices and Printers >

Left-Click one time on any Printer > (top ribbon) Print Server Properties >

Tab Advanced > UNCHECK the following

  • Show informational notifications for local printers
  • Show informational notifications for network printers

OK

 

Method - Printer Notifications – Device Manager

 

Paraphrased from a Solution Contributed by  Bob_Headrick

Control Panel > icon view > Devices and Printers

Right-Click on your printer >

Printer Properties > Ports > Uncheck "Enable bidirectional support" >

Apply > OK

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

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Answered? Click "Accept as Solution" .

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.