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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP 7645 All-In-One
Microsoft Windows 10 (64-bit)

HP 7645 All-In-One...several years old. Prints okay, however the device is not recognized when attempting to scan documents.

1 REPLY 1
HP Recommended

@JimDawg, Welcome to the HP Support Community!

 

Are you trying to scan from the computer screen or the printer screen?

 

Use the HP Smart app to scan from your Win 10 PC(Wireless connectivity)

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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