Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
HP 7645 All-In-One...several years old. Prints okay, however the device is not recognized when attempting to scan documents.
@JimDawg, Welcome to the HP Support Community!
Are you trying to scan from the computer screen or the printer screen?
Use the HP Smart app to scan from your Win 10 PC(Wireless connectivity)
Click here to download and know more about the app.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307 I am an HP Employee
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