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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-09-2022 11:25 AM

HP Recommended
Product: HP OfficeJet Pro 8030e
Operating System: macOS 12.0 Monterey

I just purchased an HP OfficeJet Pro 8030e to use with my new Mac and I can't find an option to scan two sided.  

Category:
2 REPLIES 2

‎02-13-2022 06:20 AM

HP Recommended

Hi @rprose,

 

I'd like to help!

 

I understand you would like to scan both sides.

 

The printer does not support two-sided scanning, 

 

You may refer to the printer specifications to know more about the supported printer features.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No

‎02-13-2022 06:21 AM

HP Recommended

Hi @rprose,

 

I'd like to help!

 

I understand you would like to scan both sides.

 

The printer does not support two-sided scanning, 

 

You may refer to the printer specifications to know more about the supported printer features.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
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