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‎01-12-2021 12:44 AM

HP Recommended
Product: HP F4480 Scanner / Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi there, up until a couple of days ago i was successfully scanning photo's until today. Now my vintage F4480 can no longer connect to my Win10 computer at all. I tried and tried and tried again to install and update the drivers, but to no avail. Has anyone else encountered such a problem. I have sent numerous screen shots to the disbelieving tech support people in Brisbane Australia, whom where gob smacked that it was occuring. Got me stuffed. all help is greatly appreciated.

Category:
1 REPLY 1

‎01-16-2021 06:32 AM - edited ‎01-16-2021 06:33 AM

HP Recommended

@slotback1972, Welcome to the HP Support Community!

 

I understand you are not able to scan photos. Do you get any errors while trying to scan?

 

Are you able to scan PDFs/documents?

Are you able to print?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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