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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-07-2020 06:10 AM

HP Recommended
Product: Example: Pavilion 6530ENVY 4504
Operating System: Microsoft Windows 10 (64-bit)

J'ai replacé windows 8.1 par windows 10 64 bits. Le scanner ne fonctionne plus.

Category:
1 REPLY 1

‎12-16-2020 07:22 AM

HP Recommended

@MOUVANI, Welcome to HP Support Community!

We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in case they have the same question.

 

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as Solution" button.

 

Have a great day!

TEJ1602
I am an HP Employee

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