HP ENVY photo 7858 won't copy photo

[KarenP17]

Trying to copy photos. I loaded 4x6 photo paper, but I get message to load 5x7 paper in tray. Unable to get further

[Dragon-Fur]

@KarenP17 

The basics here:

How to Make Copies

and

 User Guide

Page 44

and

After you load the paper according to the instructions in the  User Guide

Page 12

Next

Tell the printer about the paper change

Check / Adjust / Retain the Paper at the Printer Display Panel

Note:  This option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel.

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

NOTE: 

If the size of your Paper Size is not in the Drop-down menu,

If the selection is available in the list:

Select Custom (likely the last selection in the list)

And / Or

Embedded Web Server (EWS)

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

NOTE:  EWS is also available in HP Smart

Set the Preferences - Windows

Note:  Ignore this section when not relevant – for example, when using Copy or printing  Word > Mailings > Envelopes

Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

NOTE - Make changes to a Shortcut

• Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
• Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
• If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
• Click OK to save the setup

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7858 All-in-One Printer 

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