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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I'm unable to download easyscan for high sierra. same issue of the following link, but for high sierra. https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-Easy-Scan-will-not-download-in-HP-Easy-Star.... I need an hp_easy_scan workin on High Sierra on my MBP iC2duo. On mac App store only the 2.0 version is aviable for download.  Impossible to do the download by HP easy Start 'cause it crash. Please, need some help from HP staff, 'cause I need a Direct Link to download a workin' vesion. Thanx

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@Andrea_73, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I understand your concern regarding HP Easy Scan for macOS High Sierra. The HP Easy Start application should assist in downloading and installing the necessary software for your HP device. However, if you're facing difficulties with HP Easy Start crashing, it's advisable to first ensure that both your macOS and HP software are up to date.

 

Here's how you can resolve this issue:

Update macOS and HP Software: Ensure your macOS High Sierra is updated to the latest version available for your iMac. Check for HP software updates as well.

Reinstall HP Easy Start: Remove any existing installations of HP Easy Start from your Mac, restart your system, and then download the latest version of HP Easy Start directly from HP's support site by going to 123.hp.com.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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