My HP Envy 4500 Series is no longer scanning. I get a pop up that states "HPDM.framwork" will damage your computer. Report malware to Apple to protect other users. I have tried installing and reinstalling the printers, downloading new drivers, including those released in November 2020. I have tried to download the various applications to try to scan various ways with no success. I also cannot access the "virtual assistant" on the HP website and there is no phone number to call. Any help is appreciated.
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