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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Dougaway
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HP Envy 4500 prints but will not copy or scan

HP Recommended
Dell
Microsoft Windows 10 (64-bit)

I have an HP Envy 4500 that prints fine, but will not copy or scan. I have checked all the software updates etc. and I have ran the Scan Doctor numerous times. The Scan Dr. cannot get to the point where it runs a test copy or test scan it stops with an error code of can not delete output file

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