HP Envy 4500e Scan super light

[Sole07]

When using the HP Smart app to scan any type of document, the actual scan is very light and cannot be read. Documents nor photos. How do I fix this?

Thanks

[Dragon-Fur]

@Sole07 

Welcome to the HP English Community --

What if?

I'm not sure you can fix a dim scan light.

Perhaps the printer is older and the light is no longer bright enough to scan properly.

I found reviews for this model as far back as ten years.

What else?

Additional help, presented in order to be considered / completed:

Resolve scan quality problems on HP printers

And

Resolve copy problems with HP printers

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HP ENVY 4500 e-All-in-One Printer series  

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