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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Envy 5000 Changing the Scan default directory

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HP envy 5000
Microsoft Windows 10 (32-bit)

I can't figure out how the change the default directory for scanning files.   I have looked through the HP smart app and not found anything.  A related post from 2017 does not work (it says I should have a HP 5000 app which isn't on my computer).  This should be a simple thing to do especially since the default directory is not particularly easy to find.  Thanks!

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Welcome to the HP Support Community.


This document should help you: (Scan a document or photo from your printer)


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!




Have a great day!



I am an HP Employee

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