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HP Envy 5010 scanner ruining photo after applying "adjust boundary"

HP Recommended
HP Envy 5010
Microsoft Windows 10 (64-bit)

Hi, unsure what to do if anyone has any advice.

 

I have a HP ENVY 5010 with scanner, I'm in the process of digitising old family photos but running into an issue.

 

The image scans and previews perfectly fine, but then when i allow it to adjust the boundary it then applies what looks like some sort of whitewash filter effect, what exactly is going on here?

1.PNG2.PNG

 

As you can see from the attached images, before i allow the boundary adjustment the image appears as it should, afterwards the image is ruined.

 

any help appreciated.

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