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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
vbill9
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HP Envy 7640 Scanner Document feeder. No image displayed.

HP Recommended
HP Envy 7640
Microsoft Windows 10 (64-bit)

Scan works with docs on flatbed.

But docs scanned through document feeder produce NO image and the format tab changes from pdf to photo image.

The document is fed through the feeder, so the feeder works.

I've uninstalled and reinstalled the software.  I've run the diagnostics.

No change.

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