• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎06-22-2022 12:14 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy 7643 All-in-One inkjet printer.  When I make a copy using the upper document feeder, my copied document comes out with a thin, solid blue vertical line going down the left side.  I have auto and manually cleaned and aligned the print heads.  HP told me via phone that the cartridges are fine as is everything else. There is a problem with the document feeder.  Is this worth having repaired and would you know of an inexpensive HP printer repair service?

Category:
1 REPLY 1

‎06-30-2022 07:36 AM

HP Recommended

@Jessie590

 

Welcome to the HP support community.

 

I understand that you are getting a vertical line while coping, and I am glad to assist you.

Refer to this link to find the nearest HP service center:- Click here

 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.