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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎09-27-2025 10:21 PM

HP Recommended
Product: HP LJ M125126 Scan

scanner not found 

2 REPLIES 2

‎09-27-2025 10:21 PM

HP Recommended

lease update soon

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‎09-30-2025 11:34 AM

HP Recommended

Hi @PRKDGR8,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out. We understand you are facing an issue where the scanner is not being detected on your HP LaserJet device. To guide you with the correct steps, could you please confirm the exact model number of your printer? (For example: HP LaserJet Pro MFP M125a, M125nw, M126a, M126nw, etc.)

The steps may vary depending on whether it’s an M125 series or an M126 series device. Once we have the precise model, we’ll share the exact drivers, software, and troubleshooting steps to get your scanner working again.

Looking forward to your reply so we can assist you further.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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