HP Laser 135w scanning in higher resolution than 300 dpi

[jarekem]

Scanning issue on HP Laser 135w

I was using this printer for a while and I was able to scan on resolution 600dpi.

Recently I changed my computer (PC with Windows 10) and now the only software that is officially available on hp support page for this product is HP Smart app which allows you to scan in resolution up to 300 dpi only.

How can I scan at full resolution available on the printer?

Which is according to specification on hp page:

• Enhanced scanning resolution - Up to 4800 x 4800 dpi
• Scan resolution, hardware - Up to 4800 × 4800 dpi
  
• Scan resolution, optical - Up to 600 × 600 dpi

[Kumar0307 · Accepted solution]

@jarekem, Welcome to the HP Support Community! I’m here to help.

Yes, the HP Smart app has a limitation of scanning in 300dpi. To resolve this issue, install the full feature printer driver.

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try scanning.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[jarekem]

Thank you,

this is exactly what I was looking for.

Have a great day too. 

[Kumar0307]

@jarekem

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!