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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-11-2022 01:47 PM

HP Recommended
Product: HP LaserJet Pro M1536dnf Multifunction Printer
Operating System: Microsoft Windows 11

I am looking for a file to down load for the scanner, I have reloaded the whole printer file 3 times and it still is not showing up does any one have any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2022 02:13 PM

HP Recommended

Based on the age of the device it may not be supported as a scanner. You might be able to use the Windows native scanning app.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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2 REPLIES 2

‎07-11-2022 02:13 PM

HP Recommended

Based on the age of the device it may not be supported as a scanner. You might be able to use the Windows native scanning app.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-11-2022 02:51 PM

HP Recommended

Well it was a Printer/Scanner/faxer until last friday and I disconnected a stamp machine, and my printer just shut down, so I have reloaded the softeware from HP 3 times today, and still no scanner.  Its really strange.  I loaded up an old disk just now of  

HP Laserjet Pro M 1530 MFP  and it will let me scan using Micro-soft windows and it looks like a picture not a pdf scan

so I am really confused.  My print is just about shot, and I am trying to get the last bit out of it.....................lol

This might just be the end of it. I have had scanner trouble with it ever since we bought it.

but I am just trying to find the software to reload it. 

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