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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Color LaserJet Pro MFP M281fdw

Hi Community, 

my OS is macOS Sonoma 14.2.1 and after updating HP Easy Scan a couple of weeks ago I can't open the app anymore. Before updating it it crashed sometimes after the scan was complete. I hoped the update will fix it but it made it worse. 

I tried already everything what I found as solution (reinstall, update drivers, ...) - nothing worked. 

Does anyone has an idea how I can fix it?

If not, how can I make duplex scans with HP Smart with automated sorting? I really don't get how to do it but it should be possible. Is there a good documentation available?

If not, are there any recommendation for a third party app for duplex scan with automated sorting?

Thanks

Mike

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