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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Mx5mom
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HP Laser Jet Pro MFP M428fdw - When copying from legal to letter size

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HP Laser Jet Pro MFP M428fdw
Microsoft Windows 10 (64-bit)

When copying from legal to letter size, the bottom part of the original is cut off.  The scaling is correct.  This was not an issue with the MFP M426fdw I just replaced because of problems with the paper feed.

 

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Anderson_CR
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Hello,

 

Hope you are fine, please try to configure the paper settings from the copy menu to the original size as required. Its also recommended to perform a firmware update to the printer and test again. 

 

Thanks,

I am an HP employee
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