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‎01-02-2021 08:33 AM - edited ‎01-02-2021 12:17 PM

HP Recommended
Product: HP Laserjet 1536dnf MFP
Operating System: Microsoft Windows 10 (64-bit)

Hi

The same problem for the same printer was described a long time ago without a solution: https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/HP-Laserjet-1536dnf-MFP-Unable-to-scan-or-m...

 

Everything work fine except that I can not scan or copy several pages from the feeder.

Do you have any tip for that ?

My firmware was updated to 20140630

 

Thank in advance

Category:
3 REPLIES 3

‎01-02-2021 09:33 AM

HP Recommended

Hello @jmojmo ,
Welcome to the HP Support Community!

 

Try this solution: 1536 win 10 driver 

 

Hope this helps! Keep me posted.
Andreas

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‎01-02-2021 10:23 AM

HP Recommended

Can you elaborate on the problem. Does the feeder not feed additional pages or does it scan but only one page comes out?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎01-02-2021 12:15 PM

HP Recommended

Thanks for your help.

 

1) By doing a copy directly from the printer (without using a PC, so without using a PC driver)

Normally when you insert an initial sheet into the feeder and press directly copy from the printer, the sheet is copied (you have a new page).

In my case, the initial sheet go into the feeder, enter into the printer, go out the printer... but there is no copie (you don't have a new page)

 

2) It is exactly the same behavior when you want to scan using the feeder from a computer (PC and MAC have the same behavior). All the sheets are processed but there is an error from the scan tool (can't establish a connection with the scanner)

HPSupport.png

 

It seems to be related to the "ribbon cable" problem:

- https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/slove-the-problem-if-Cannot-copy-or-scan-fr...

- https://h30434.www3.hp.com/t5/LaserJet-Printing/HP-LaserJet-1536DNF-scans-but-will-not-copy-from-ADF...

- https://h30434.www3.hp.com/t5/LaserJet-Printing/M1536dnf-ADF-Scan-Problems/td-p/7075502

 

If it is the case, my questions will be :

- Which part to order exactly ?

- How to change it ?

 

Thank you for your help here

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