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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-10-2024 01:08 PM - edited ‎01-10-2024 01:21 PM

HP Recommended

Hi everyone:

 

I used to be able to scan multiple pages, like a stack of 25 or 50 pages, however, I now have to scan one page at a time.  I need to place the document feeder with several pages without hitting the '+' button to add another page, which is a pain when there are many pages to the document.

Anyone know how to fix this issue to be able to automatically scan multiple pages without hitting the '+' button for each page? 

Your help will be appreciated.

Thank you

Category:
1 REPLY 1

‎01-13-2024 08:04 AM

HP Recommended

Hi @YYZ99,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you!

 

Have you made any changes to your printer software or hardware?

Install HP Print and scan doctor

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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