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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I recently installed my printer. The scanning went fine on the first day. Today, the second day, I had four papers in the tray to scan. The first two fed nicely. The third went in crooked and stopped the scan. I removed all papers. I tried to re-feed pages three and four but it simply makes a loud, ugly noise and will not feed the papers to scan.  What should I try?

1 REPLY 1
HP Recommended

Hi @Lorrie2505,

Welcome to the HP support community.

 

I understand that you are facing issues with scanning. I'd like to help!

 

Please go through this manual for scan issues from pages 91-92.  and also go to pages 66-68 for paper feed issues. 

Also I want you to download and install HP Print and Scan Doctor for Windows

 

Hope this helps! Keep me posted. 

 

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I am an HP Employee
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