cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
32
Flag Post

HP Laserjet Pro MFP M476 PCL errors when scanning multiple pages

HP Recommended
HP Laserjet Pro MFP M476 PCL
Microsoft Windows 10 (64-bit)

Recently user is getting errors on the last page of scanning multiple page document.  She was doing a stack of more than 20 with no issue, now she can't do more than 10.  It looks like it's working fine and then always on the last page she gets the following error: 

 

Problem Scanning

Something's wrong with the paper. Check the paper and try again. 

 

I've run the HPPSdr.exe,  It's 5 years old; guessing the feeder tray is just going out - but we'd love to try to fix rather than replace.  Any suggestions?

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation