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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-01-2024 12:55 AM - edited ‎04-01-2024 12:56 AM

HP Recommended

Hello,

 

I have a issue setting the SMTP on my HP MFP M477 printer.
Scanning to emails was working for long time but some time ago it has just stopped and now testing gives me error. 
I'm trying to use **bleep** account to sned the scanns unfortunetlly setting it gives only error.

1. I setup DNS to 8.8.4.4 and 8.8.8.8
2. I setup SMTP default account:
- server SMTP: smtp.**bleep**.com
- port 465
- ID - my full email with @**bleep**.com at the end
- password that I generete in 2 step veryfication in **bleep** (I tried the password for **bleep** aswell)
- ticked SMTP server requires...

But it still  doesn't solve the problem.
Any ideas or tips that could help me out with it?

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