HP Office Jet 5740 wants a PIN to Scan. How do you delete this option?

[Peanut9]

I Have an HP Office Jet 5740 that requires a PIN when scanning to e-mail. I have it for years and don't recall this requirement before. It must happen when you add additional e-mails. Anyways, how do I disable this security measure? this a personal printer, not for business.

Thanks,

Peanut9

[sandytechy20]

@Peanut9

Welcome to the HP support community.

You might have to set up scan to email again and don't add a pin while setting up.

1. Touch Scan, and then touch Email.

2. On the Welcome screen, touch Continue.

3. Touch in the Email: box to enter your email address, and then touch Done.

4. Touch Continue.

5. A PIN will be sent to the email address you entered. Touch Continue.

6. Touch the PIN to enter your PIN and then touch Done.

7. Touch Store Email or Auto-login, depending upon how you want the printer to store your login information.

8. Select your scan type by touching Photo or Document.

9. For photos, select the can settings, and touch Continue. For documents, continue with the next step.

10. Veriify the email information, and touch Continue.

11. Touch Scan to Email.

12. Touch OK when the scan completes, and then touch Yes to send another email, or No to finish

Refer page number 43 in this user guide for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Peanut9]

I don't want to enter a PIN to scan. Can I delete this option?

This is a dumb option for home use.

Thank you

[sandytechy20]

@Peanut9

Yes, while configuring scan to email do not set up a pin.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.