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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Peanut9
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HP Office Jet 5740 wants a PIN to Scan. How do you delete this option?

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Microsoft Windows XP

I Have an HP Office Jet 5740 that requires a PIN when scanning to e-mail. I have it for years and don't recall this requirement before. It must happen when you add additional e-mails. Anyways, how do I disable this security measure? this a personal printer, not for business.

 

Thanks,

Peanut9

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sandytechy20
HP Support Agent
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@Peanut9

 

Welcome to the HP support community.

 

You might have to set up scan to email again and don't add a pin while setting up.

1. Touch Scan, and then touch Email.

2. On the Welcome screen, touch Continue.

3. Touch in the Email: box to enter your email address, and then touch Done.

4. Touch Continue.

5. A PIN will be sent to the email address you entered. Touch Continue.

6. Touch the PIN to enter your PIN and then touch Done.

7. Touch Store Email or Auto-login, depending upon how you want the printer to store your login information.

8. Select your scan type by touching Photo or Document.

9. For photos, select the can settings, and touch Continue. For documents, continue with the next step.

10. Veriify the email information, and touch Continue.

11. Touch Scan to Email.

12. Touch OK when the scan completes, and then touch Yes to send another email, or No to finish

 

Refer page number 43 in this user guide for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Peanut9
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I don't want to enter a PIN to scan. Can I delete this option?

This is a dumb option for home use.

 

Thank you

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sandytechy20
HP Support Agent
HP Support Agent
25,620 25,501 1,407 1,476
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@Peanut9

 

Yes, while configuring scan to email do not set up a pin.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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