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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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fabian_
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HP OfficeJet 6970 ADF Duplex Scan not working in most Mac apps

HP Recommended
HP OfficeJet 6970
macOS 10.15 Catalina

Hello,

 

Duplex scan from the document feeder works in HP Smart on Mac. However, when using any other applications (ABBY FineReader, Apple Preview, pdfScanner), scanning works only with Duplex disabled.

 

When enabling Duplex, these apps abort as soon as I hit the scan button and show different errors messages: Some say there is no document in the feeder, others don't say anything and just do nothing.


Has anyone experienced this before?

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