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12-29-2022 10:03 AM
I am trying to send an A4 fax. Each time, the operation is canceled with an error message stating that the "original is too large". I have entered settings under Fax - Send Now and selected "1-Sided Original" under fax settings; tray 1 set for A4 is also selected.
The machine appears to think that I am trying to send an A3 document. There appears to be no option under the settings menu to change any other information.
Thanks for your help.
12-29-2022 10:40 AM
Welcome to the HP Community Forum.
Check / Adjust the Paper Size & Type settings in the Embedded Web Server (EWS)
EWS – Browser – Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Model Dependent: Advanced section
Click Apply to save changes
Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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