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HP Recommended
HP OfficeJet Pro 9015e
Microsoft Windows 10 (64-bit)

Does anyone know how to get this printer to copy the pages in order?  When I place a document in the feeder, the first page will be on the bottom of the stack.  I was able to find the settings when I first set it up to scan the document and then make the copy in order but it has somehow reset itself and I cannot find it in the settings now.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

The "Collate" feature needs to be turned on to copy the pages in order

 

Follow these steps:

1. Load document into Document feeder 

greenturtle_0-1642209852379.png

 

2. Select "Copy Document" on front panel

3. Select "settings" Gear icon

greenturtle_1-1642209883424.png

4. Scroll until you see "Collate" - turn it "On"

greenturtle_2-1642209903966.png

greenturtle_3-1642209913645.png

5. Go "Back" (not Home!)

greenturtle_5-1642209977984.png

 

6. Tap on "Copy" and the documents will  be copied in the right order

greenturtle_6-1642210013237.png

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

The "Collate" feature needs to be turned on to copy the pages in order

 

Follow these steps:

1. Load document into Document feeder 

greenturtle_0-1642209852379.png

 

2. Select "Copy Document" on front panel

3. Select "settings" Gear icon

greenturtle_1-1642209883424.png

4. Scroll until you see "Collate" - turn it "On"

greenturtle_2-1642209903966.png

greenturtle_3-1642209913645.png

5. Go "Back" (not Home!)

greenturtle_5-1642209977984.png

 

6. Tap on "Copy" and the documents will  be copied in the right order

greenturtle_6-1642210013237.png

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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