Hello. I'm attempting to scan using HP EasyScan from my Mac desktop. Each time I attempt to scan, it gets stuck on "Preparing to scan...". I've also attempted to use the scan button on the printer, and that is not working either. I've reset the printer and restarted my desktop but neither has helped. Printing works just fine. Any solution available? I'm currently running macOS Catalina 10.15.7.
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