HP Officejet 4630 when I use sheet feeder during scan I get a vertical line all the way down page

[andrewgpig]

When I place page on glass and scan, the scan is perfect. When I use the sheet feeder, I get a vertical line all the way down the page. I cleaned every surface I could find. Used utilities both on the front of the print panel and the help section in the HP software. What else can I do to get rid of the vertical line? anWhen using sheet feeder to scan, vertical line forms all the way down the page.

[Kumar0307]

@andrewgpig, Welcome to the HP Support Community!

I understand you get a vertical black line while using the feeder. Kindly perform the steps mentioned in this document - Resolve scan quality problems on HP printers

Clean the paper pick rollers, the separator pad, and the glass strip.

If the issue persists, I'm afraid this could be a hardware issue with the automatic document feeder. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!