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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-23-2024 01:26 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Microsoft Windows 11

I read the prior submitted question (which has been closed) about the exact problem I'm having. I have downloaded and installed the complete driver and set the option to copy from front to back. My printer still copies from the front but does not reverse the printout resulting in a document that is in reverse order. As an aside, whenever I've installed this printer (my second laptop) I get a choice of two printers, one with a partial list of options and one with a full complement of options. One says (network) with all the options, Print, Scan, Fax etc. and the other (HP Officejet 8600) with just the Print options. Both are set to print front-to-back but neither does. I am open to suggestions. My Windows 11 is fully updated.

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