HP Officejet Pro 8720 Embeded Web Server - Network Folder Setup - Network Connection Error

[SharkyW]

When trying to set up Scan to Network Location via Embedded Web Server get 'Network Connection Error, Try Again' even though Network connection is OK and confirmed by Network iformation in Embedded Web Server.

[KrazyToad · Accepted solution]

@SharkyW

Welcome to HP Support Community

Please update the printer Firmware from this Link: https://support.hp.com/in-en/drivers/selfservice/hp-officejet-pro-8720-all-in-one-printer-series/790...

Next try these steps

1. Go to the EWS page by entering the printer's IP Address in the Browser.
2. You can obtain the printer IP Address by printing a Network Configuration Page
3. Select the Scan Tab

4. On the left navigation area in the select Network Folder Setup and then click New.

   Figure : Network Folder Setup

   

5. In the Network Folder Information section enter the following information:

   1. Display Name – this is the name that will appear on the printer control panel.

   2. Network Path – this is the path to the folder where the scan images will be saved. The folder must already exist; the folder cannot be created from the setup within the embedded web server.

   3. User Name – this is the name used to log into the computer.

   4. Password – this is the password used to log into the computer.

   NOTE: If desired a PIN number can be setup to prevent unauthorized persons from saving scans to the network folder. The PIN must be entered at the products control panel each time a scan is performed if a PIN has been set for the network folder.

   Figure : Network Folder Information

   

6. Click Save and Test to complete the setup.

   Figure : Completing the setup

   

Keep me posted how it goes 😊

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