HP Officejet Pro 9010 series-HP Scan takes so long to load

[Michele808]

Recently updated my computer to Windows 11. Now my HP Scan takes so long to load.

[A_Gayathri]

Hi @Michele808,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand that your HP Scan application is taking a long time to load after you updated your computer to Windows 11. This can be frustrating, but there are a few things you can try to fix the issue:

Basic troubleshooting:

• Restart your computer and printer: This may seem obvious, but sometimes a simple restart can solve software glitches.
• Check for HP software updates: Make sure you have the latest drivers and software for your HP printer installed. You can download them from the HP website: Software and Drivers for HP OfficeJet Pro 9010 All-in-One Printer series
• Run the HP Print and Scan Doctor: This is a free tool from HP that can diagnose and fix printing and scanning problems. You can download it from here: https://support.hp.com/us-en/help/printscandoctor
• Temporarily disable your antivirus software: Sometimes antivirus software can interfere with scanning applications. Try disabling it temporarily to see if that makes a difference.
• Uninstall and reinstall the HP software: you may need to uninstall and reinstall the HP software. Be sure to back up any important settings before you do this.

I hope this helps. 

Take care and have a good day.

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