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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Dear All,

 

I have an issue with my HP PRO 9010 regarding Scan to email function;

I tried to update the setting but I have below message error when I  want to test if settings are corrects;

"The size of the file is too large; Reduce the file size or free up hard disk space an try "

How to reduce the size of the file ? 

Thank you 

 

 

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