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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP OfficeJet 3830 All-in-One Printer

HP WHY have you created the time consuming HP Smart that now requires one to create an account and log-in, which does NOT work, and no longer allows me to scan without doing so!!!    Please fix this or lose this HP "not s" Smart and let us scan directly, which was far more efficient!!!!!!!

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@Jacquiohh

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.