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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: HP SMART

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12-07-2022
12:55 AM
- last edited on
12-07-2022
10:39 AM
by
MayS
WHY WHY WHY ? must I login into use the features of my printer, what [content removed] thought this was a good idea I purchased the printer and was using it without login for some time till some [content removed] made me login into use the app ascociated with my printer.
Please remove the login feature or explain why I must login to use my local printer in my office in my house or allow us to put please remember who I am
Regards
PO Consumer
12-07-2022 10:11 AM
Name calling is not allowed in our Community.
Your comments are welcome as long as they adhere to HP Community RoP - Rules of Participation
Experts, Agents, and members of the Community are here to help where and when we can do so.
"Why"
True - HP Smart requires that you sign into the application using your HP Account credentials.
The change from "recommended" to "required" was implemented for most regions at the end of 2020.
Windows -- Supported versions of the OS and Supported Printer model
- HP Smart is optional when you can instead install the Full Feature Software for your printer.
- The full driver printer software includes HP Scan.
- Installing the full driver also provides the foundation so you can install other / additional supported scan software and applications. No sign-in.
General Example - Windows - Parts to the Printer Software - FYI only
Parts_to_Printer_Software_6
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12-08-2022 12:43 AM
Why was it changed from recommended to required whats the reason, I see no real reason to login into a local application which is undoubtably installed on thousands of computers that have the printers installed locally, a login in app would possibly be required on a domain or corporate enviroment not on someones local printer . I purchased the printer in 2017 and was using the app a solid 3 years prior to this requirement.
How do we request that the application be exempted from manadatory login and returned back to a more user friendly requirement.