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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎12-27-2023 05:24 AM

HP Recommended

i have HP ScanJet Pro 3500 f1 and the lens of the scanner was damaged the Warranty period ended
I'm from Egypt i not know where I should go to fix it

1 REPLY 1

‎12-28-2023 02:45 PM

HP Recommended

Use the service centre locator here https://support.hp.com/ca-en/help/service-center Enter your country and it will show a list of authorized service centres. If you do not see a service centre then you may need to just look for a local company that can support your product, or contact HP about sending them the product for service.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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