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HP Scan Software Too Small to be Unusable

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Microsoft Windows 10 (64-bit)

The scanning GUI is super tiny, basically unusable. 

All other programs on computer adjust properly to my screen resolution and size appropriately. 

Changing screen resolutions, font sizes etc on the fly for this one (and only GUI) and then changing back after a scan is simply not practical.  Using the magnifier is also very problematic.

What 'hotfix'/patch is available from HP to correct for this issue?

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Edits - Add examples


The HP Scan preview is not very large to begin with.

If you have a very high-resolution screen, it gets worse.


There is no "hot fix".


Try / Consider

Use an alternate scan application / software that provides a larger image of your content.


Windows 10 provides provides several options, most of which are compatible with a large number of Inkjet printers.



HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher



HP Smart for Windows - Print and scan software




Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
  • Click Apply to save any changes


  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF - Scan a test document using Webscan




Paint (mspaint)

  • Find software on your computer >  Paint
  • Navigate to the folder in which you saved your image / photo file >
  • Right-Click on the filename >
  • Open with > Paint




Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device


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We are a volunteer community workforce dedicated to supporting HP technology

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If the answer helped resolve your issue, Click "Accept as Solution" .




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Thank you for the suggestions, I will attempt them and report my results.

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