• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Color LaserJet Pro MFP M283fdw
Microsoft Windows 11

HP Scan control panel is too small. Is anyway to make it bigger ?

4 REPLIES 4
HP Recommended

There is no option to enlarge the control panel icons.




My profile on LinkedIn

HP Recommended

@adam3544 

 

Apologies for jumping in unannounced.

 

HP Scan is an older program and it's never been upgraded to work with very high resolution displays.

True - the situation is not ideal.

 

What to do?

Windows Magnifier can be used to view HP Scan.

Settings > Accessibility > Magnifier

 

What else?

 

I do not know this Laser product -- the following might be "on mark" or perhaps a failure.

 

A couple of alternatives ...

 

HP Smart - Windows - Application

HP Scan and Capture - Windows - Application

Both applications support a home screen and menus that can be scaled.

(For example, Grab the lower right corner to stretch)

 

References / Resources

 

Software - Full Solution Software - Installation Package Webpage

HP Color LaserJet Pro MFP M283cdw/M283fdw Printer Full Software Solution 

 

============================

HP Smart - Windows - Application

 

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

 

>>> How to Use >>> HP printer setup (HP Smart app)

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

 

NOTES: 

  • Read the Terms of Use document to understand the conditions of using HP Smart products.  For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
  • Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
  • If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
  • Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
  • Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
  • HP Smart requires that you sign into the application using your HP Account credentials.
  • When working through a Browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different Browser – assign that Browser as the Default. (Note:  Chrome not working?  Use / Assign a different default Browser.)
  • Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.
  • “Share” to email – Before using Share, add your sender email address to the Windows Mail application

 

  • Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
    •  FAQ examples: 
      • What are the requirements to use the HP Smart app?
      • Which printers are compatible with the HP Smart app?
      • Why do I need to sign in or create an account to use the HP Smart app features?
      • Which languages does the HP Smart app support?
    • Older versions of the HP Smart app no longer support the required login feature.
    • Update the application to the latest version to access / use HP Smart

 

Help Here:  Unable to download and install the HP Smart printer app

and

Check / Update  >> Every device (computer(s) and mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).

 

Example - HP Smart - Windows - Home Screen / Menu

HP_Smart_Win_Main_Menu_4HP_Smart_Win_Main_Menu_4

 

================== =====================

 

 HP printers - Scan with HP Scan and Capture (Windows)

 

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

 

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

 

HP Scan and Capture features an adjustable screen size.

  

Application controls / options

 

Windows 10 -

Settings > Apps > Apps and Features

 

Windows 11 - 

Settings > Apps > Installed Apps

 

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

 

Examples - HP Scan and Capture - Select Device / Settings - Documents / Photos

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Document-Photo_Settings_2Scan_and_Capture_Document-Photo_Settings_2

------------------------------------------------------------------

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Color LaserJet Pro MFP M283fdw 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

HP Recommended

Thank you. My previous printer was M477 and the HP Scan panel was really big on the same 32" monitor and under Windows 11, 64bit.

HP Recommended

@adam3544 

 

You are welcome -

Interesting that the HP Scan printer software is so different.

The container (the code that controls the HP Scan software GUI) would have to be different.

So, there you go.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.