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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎09-22-2022 02:04 PM - edited ‎09-22-2022 02:05 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I tried to update the HP ScanJet Pro 4500 fn1 to the latest firmware (v7.138) through USB.

 

It failed at 90% updating, now the scanner power on but the display is white and the scanner is not recognized by windows anymore.

 

Is the scanner dead?

 

Any help will be welcome.

 

Thanks.

 

Category:
1 REPLY 1

‎09-23-2022 08:41 AM - edited ‎09-23-2022 08:42 AM

HP Recommended

I can enter "Into Recovery mode !!" (Green screen) pressing the two lower left button before power on the unit, but what can I do when into this mode?

 

Thanks.

 

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