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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
LACIANFI
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Message 1 of 2
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“HP Scanner 3” danneggerà il tuo computer.

HP Recommended
PHOTOSMART 7510
macOS 11.0 Big Sur

IT IS FROM 10 DAYS THAT WHEN I START CANNING , IT APPEARS THE  MESSAGE "

“HP Scanner 3” danneggerà il tuo computer" . I AM TRYING TO CHECK ON THE HP WEBSITE BUT APPARENTLY THERE ARE NO DRIVERS FOR MY OPERATING SYSTEM....SO WHAT IS THE SOLUTION?!?!

FOR HP I SHOULD BY A  NEW SCANNER  BECAUSE THEY CAN'T BE UPDATED?! IF IT IS NO I WILL GO FOR LEGAL ACTION

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @LACIANFI,

 

I'd like to help!

 

HP Photosmart 7510 e-All-in-One Printer - C311a driver for macOS 11 is not available from the HP website.

 

follow the instructions below to remove the HP printer software.

  1. Download HP Uninstaller.zip.

  2. Double-click the HP Uninstaller icon.

    HP Uninstaller .zip file icon

  3. Double-click the HP Uninstaller app.

    HP Uninstaller app icon

  4. If a confirmation message opens, click Open.

    Clicking Open in a confirmation message

  5. Follow the in-app instructions to uninstall all the HP software from your system.

  6. If you are prompted for credentials to continue, type the User Name and Password, and then click OK.

    Typing the user name and password and then clicking OK

  7. Once the Uninstaller removes the software, close the HP Uninstaller app.

You could Add the AirPrint printer to the Mac printer queue

Confirm you are using AirPrint by adding the printer in System Preferences.

  1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

    Figure : Example of the Printers & Scanners window

     Example of the Printers & Scanners window
  2. Check if your printer name displays in the Printers list, and then do one of the following steps.

    • If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign  to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.

    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.

    • If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.

  3. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.

    Figure : AirPrint displays in the Use menu

    Select AirPrint from the Use menu
  4. Open a document or photo, click File, and then click Print.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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