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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-25-2019 10:45 PM - edited ‎01-25-2019 10:47 PM

HP Recommended
Product: Scanjet 4500FN1
Operating System: Microsoft Windows 10 (64-bit)

I bought 20 x HP Scanjet 4500 FN1 Scanners for resale purpose. Out of 20 Scanner 15 Scanners malfunctioned and gave a Black Line n Scanning a Page. The same Problem was found in all the Scanners. HP Replaced all 15 scanners under warranty.

The remaining 5 units were sold after the warranty had expired and unfortunately the same problem appeared in the remaining 5 scanners with me. since they are Brand new but unfortunately the warranty has expired.

Can Any one help to tell if the HP Scanner 4500FN1 is repairable or advise which part is replaceable? I anticipate a positive quick response. 

11 people had the same question
1 REPLY 1

‎05-15-2019 11:24 PM

HP Recommended

I still face this problem. Were you able to find a solution? Below are what my test scanned images look like.

Thanks!

 

hp4500fn1_scanner_error_1.JPGhp4500fn1_scanner_error_2.JPG

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