• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

Let me start off by saying that ANY HP product I have ever used is THE WORST PRODUCT EVER.  HP makes crappy hardware.

 

Right now the problem is the scanner on my HP printer.

 

It worked for a while on wireless, then it quit working.  So I plugged in the ethernet cable and it worked for a while.

 

NOW it doesn't work with ethernet.  I have to go to the printer, yank the power cord, plug it back in, to get the scan to work on my PC.

 

UNACCEPTABLE.  I ran the HP scan doctor and it didn't fix the problem.

 

GIVE ME A SOLUTION.

 

1 REPLY 1
HP Recommended

@jackrterrier

Welcome to the HP Community

 

Is the copy working fine?

Could you please help me with the exact model name or the printer?

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.