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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎04-08-2025 09:40 AM

HP Recommended
Product: HP Scanjet N6310 Document Flatbed Scanner

Hi. I cannot find the "HP Scanning" software to operate our HP Scanjet N6310. Please someone provide a link to download it. Thanks!

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2 REPLIES 2

‎04-08-2025 10:07 AM

HP Recommended

Hello Cesarh21,
Welcome to the HP Support Community!

 

Here you will find all software packages and drivers for your scanner,

https://support.hp.com/us-en/product/details/hp-scanjet-n6310-document-flatbed-scanner/3723469

 

Kind Regards
Andr-1611

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‎04-08-2025 10:34 AM

HP Recommended

Although the drivers are included, unfortunately the official HP page does not include the scanning software.

The software is called "HP Scanning".  Even the diagnostic tool points out that software is missing.

The hard-drive of my computer got recently formatted, it had the "HP Scanning" program installed.

I haven't been able to find the software anywhere, 

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