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‎04-04-2024 04:06 PM

HP Recommended

Hi, hoping someone can help!

I scanned a document on my phone and went to send it to my shortcut.

Shortly after I realized that it did not show up in my email, I went into my shortcut settings and I can see that there is an error.
Screenshot (179).png

When I click on the error, it has a spinning circle and when I click again on it. It says the email is sending but it has been saying this since 3pm.

Screenshot (177).pngScreenshot (178).png

 

Any advice or help is much appreciated or even confirmation that I will be able to get my document.

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