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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
bmwgidget
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Message 1 of 3
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HP Smart App is stuck on asking to share my info

HP Recommended

HP App is starting off asking if I wish to help the community by sharing my info. It does not matter if I hit YES or NO, it spins and goes right back to the question. There are no options to get out of that screen, therefore, I cannot scan or print, etc... I am using a 8720 Officejet Pro printer 

 

Thank you! 

2 REPLIES 2
Dolan7475
New member
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Message 2 of 3
Flag Post
HP Recommended

Yes it started today.  I can’t get it to work 

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Dolan7475
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HP Recommended

It seems to be working again 

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