HP Smart App

[Kaisar-Quin]

Scanner will not operate without a HP account. This matter creep up a couple days ago, got the unit March 2021. It worked for a month without the request for an account. I find this an additional burden to the elderly and an application not to be considered as smart. Is there a work around to this problem or solution?

Thanks

[frenchey]

 my computer is not lested

[Dragon-Fur]

@Kaisar-Quin 

The Printer does not care about the HP Account .

HP Smart application does require that you sign into the application using your HP Account credentials.

Recent versions of HP Smart (late 2020 / all of 2021) require sign-in to use the application.

If you cannot stand the idea of signing into the application with your HP Account,

HP Smart is not mandatory - you can use alternatives for Scan.

There are other options - each one provides a scan service that does not require that you sign in.

Do all of these work with a USB connection?  Likely NOT.

All the alternatives work with Windows 10 and should work with standard Wireless or Ethernet.

Not sure?  Ask about the specific program / application you are using.

Are all HP printers now and in the future able to "bypass" using HP Smart?

Not something I can answer - and speculating is not helpful to you.

What else?

Many printers of recent vintage support installing your printer's Full Feature Software (full driver) using the Easy Start wrapper.  (The OfficeJet Pro 9010 series is one of these.)

After the software is installed, the full driver (printer software) includes HP Scan

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
2. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
3. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
4. Full driver provides print and scan functions supported by your printer.

Printer_Assistant_Shortcut_Icon_on_Desktop_2

========================================================================

Some of the scan alternatives

HP Scan and Capture

Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

NAPS2 – “Not Another PDF Scanner”

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Download, save, and install the NAPS2 software to use.

Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• “Get” the application from the Store >  Windows Scan

Paint (mspaint)

• Open  Paint
• Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
• File > Select “From Scanner or Camera”
• Select your printer > Follow the prompts to scan and then save your item

OR

• Open File Explorer
• Navigate to the folder in which your image / photo file is stored
• Right-Click on the file > Select to Open with Paint

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9010 All-in-One Printer series 

OR

Product Home

Enter the type and name of your HP device

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"