HP Smart Can't Scan and Re-Order Double Sided Pages

[ArthurVandelay]

HP Scan software use to easily scan (and correctly re-order) multi-page, double sided documents. 

HP Smart software scans multi-page double sided documents, but does not correctly re-order that pages.  The order of the HP Smart pages is:  1. All front pages of the document; then 2. All back pages of the document.  The correct re-ordering would be:  the front side of the first page followed by the back side of first page, etc. 

How frustrating!  HP obviously knows how to write software that correctly re-orders multi-page, double sided documents because their previous scan software did it beautifully.  Now to go backwards with HP Smart software that does not offer this important feature!?!?  How can that be?  

[Dragon-Fur]

@ArthurVandelay 

True - The HP Smart application does not always do everything that the HP Scan software can do.

What the application does do is sometimes done differently.

Nice app - True that not everyone is a fan of the differences and the limitations.

For those reading,

Regardless of the reason -

If you scan a document using the HP Smart Windows application and the pages are "out of order",

Page order can be corrected / changed / reordered before saving / printing / sharing.

After the scan is complete,

In the scanned set Preview

Switch to Tile View

Grab and move the pages into the proper order.

When done,

Optionally "+ Add" more pages,

and / or

Select to continue, for Example:  Save / Share

Example - HP Scan Windows - Scan and Reorder pages

HP_Smart_W10_Scan_Document_Reorder_Pages_2

Reference

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

Disconnect from Virtual Private Network (VPN) connection before downloading.

• HP Smart requires that you sign into the application using your HP Account credentials.

• HP Smart benefits from having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
  • Older versions of the HP Smart app no longer support the login feature.
  • Update the application to the latest version to access / use HP Smart

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